Charter of rights

Your rights

People with a disability have the same rights as other people in their community. They have the right to freedom, respect, equality and dignity. They have the right to fulfil their potential, to exercise control over their own lives, and to live free from abuse or neglect. People with a disability are some of the most vulnerable people in our society, therefore specific laws are in place that protects the rights of people with a disability.

CHARTER OF RIGHTS FOR PARTICIPANTS

AS A PARTICIPANT IN PRIVATE RESPITE & ACCOMMODATION

SERVICES (PRAS) CARE – I CAN EXPECT:

  • The quality of service to be of high standard.
  • Services to be delivered to meet DHHS and NDIS Standards.
  • To receive a service that caters for my individual needs and gives me opportunity to engage in age
    and culturally appropriate activities that I enjoy to help in achieving my goals.
  • Prompt and efficient service by all PRAS Staff.
  • To be able to be open and honest, to have a say and to be heard, and have no fear of retribution.
  • To be informed and updated about PRAS services, policies and procedures that relate to service
    delivery and my individual respite care plan.
  • The right to Privacy and Dignity; work with trained staff who uphold my privacy and dignity.
  • The right to be free from abuse, neglect, violence, injury; to be safe and feel safe.
  • The right to an Advocate; to advocate on my behalf if the need arises.
  • The right to the least restrictive alternative to be applied when behavioral issues are deemed to be
    harmful to myself or others.
  • As an Aboriginal or Torres Strait Islander, to be able to feel strong in my own culture.

These include the:

PRIVATE RESPITE & ACCOMMODATION SERVICES PTY LTD

ABN: 63 618 225 200

[email protected]

03 5242 8952

0421 784 586