Feedback & Complaints
Quality & Improvement is important to the team at Private Respite Services as we take complaints and feedback very seriously.
Please call 03 5242 8952 to request a complaint form
In the instance where a complaint is of a serious nature and you do not get the results you are after, please escalate your issue directly with the Disability Services Commissioner here: Link or call the DHHS General Complaints Line on 1300 884 706
For complaints involving the NDIS you can escalate your issues directly here: Link or call the NDIS on 1800 800 110
The Care Navigator website is a useful service that provides reviews & feedback to compare NDIS Service Providers
Private Respite Services welcomes any complaints & ensure complaints are acted upon in a timely manner! Please feel free to fill in the feedback form below.
Private Respite & Accommodation Services Pty Ltd is registered and work in accordance with the NDIS and Department of Health & Human Services Standards and are fully insured with Affinity Insurance for you peace of mind.